Shipping policy

Shipping Policy

At Greenfold Health, we are committed to processing and delivering your order as efficiently and reliably as possible. Please review our shipping policy below for important information regarding order processing and delivery timelines.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays) after payment is successfully received.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information as soon as it becomes available.

Please note that during periods of high demand, processing times may be slightly extended. In such cases, we appreciate your patience.

Shipping & Delivery Timeframes

After your order has been processed, you can expect delivery within 10–14 business days, depending on your location and carrier conditions.

Delivery times are estimates and may vary due to factors outside our control, including carrier delays, customs processing, or unforeseen logistical issues.

Tracking Information

Tracking details will be sent via email once your order ships. Please allow 24–48 hours for tracking information to update in the carrier’s system.

Incorrect Address or Delivery Issues

Customers are responsible for providing accurate shipping information at checkout. Greenfold Health is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

If you experience any issues with your delivery, please contact our support team, and we will be happy to assist.

Questions or Support

If you have any questions regarding your order or shipping status, please reach out to us through our Contact Us page. Our support team is here to help.